Networking and WiFi. 1. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. Apologies for the websafe issue, this is a known issue so I'll PM you now to get some details and raise to our IT team. How to whitelist a website. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. This age limit applies to most social media sites and has been dictated by US law through the Children's. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block. _____ Scott My setup: VM TV 360 box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. So why isnt this VM Web safe filter hiding these images from. Child grooming. 168. You’ll pay nothing for 3 months (with no payment details. Networking and WiFi. 168. Mobile Your Account. We are able to update this setting for you manually too, we just need to confirm a few account details. 255. Your link takes me to the internet security page, and it shows how to switch on parental control. You don’t need to be a web wizard to know how to take care of your kids online. And we don’t mean wrapping them in bubble wrap. AutoModerator • 4 yr. Options. Back up your device using iCloud or your computer. Stay. . Virgin Mobile. 3. Therefore check out these simple steps to turn the Security Off:F-secure SAFE is free for all Virgin Media broadband customers for the first year. Click here to view more details on content filters from Virgin Media’s Web Safe. Select Request a PIN. . Bypass Child Safe & Virus Safe Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. The first is categories. Press Home on the remote. Click on Manage Web Safe. Networking and WiFi. Click on the Overview tab, where you have two options – Virus Safe and Child Safe. If you’d like to change the. In response to Client62. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. We give all our customers a complete, market leading security package called Virgin Media. Switch on Child Safe. Open comment sort options Add a Comment neilalexanderr • 5 yr. ago Web Safe is not implemented on the router - it's in place upstream in the Virgin Media network. We recommend keeping Virus Safe on. So if I search, as a random example, Pornhub, I get "no search results", just as I should. Select SPAM Settings. IPCONFIG reports DNS servers as 194. on 09-07-2023 22:56. You don’t need to be a web wizard to know how to take care of your kids online. The VIP in SafeSearch VIP refers to a Virtual IP which is an IP address that can be routed internally to multiple Google servers. opens perfectly in both Firefox and in Edge. on 27-07-2022 14:17. Doesn't work in Igconito, Chrome Browser, Edge or Safari. Use a vpn or change your device dns settings to Cloud flare in the meantime. I've not changed any settings, but my phone updated recently, not sure if this could have affected websafe. So you can kick back and enjoy yourself, knowing somebody’s got your. "Hi Thanks for posting and welcome to the community. I have checked the systems at our side and there is no issue. It is easy to change the settings – the following steps take you through the process: Visit the Virgin Media Parental Controls area in My Virgin Media. Your account. Select Help & Settings. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. When I go to the settings page and click to turn on, I get the message " Sorry the -. This includes restricting children from accessing inappropriate or adult content. 1. The problem is clearly described in the Subject Heading of this particular Forum Query. Advanced Settings -> Wireless -> Wireless Signal. Hi , Thank you for coming back to us about this ongoing issue. AtlasVPN: A fast and secure VPN that is great for streaming. Solved: I cannot turn off my websafe setting despite trying reboot and turning it off. uk Virgin Media Filters & Parental Controls - What You Need to Know | Cable. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. 168. John_GS. Cleanhands50. Here's a brief guide to the web filters for some of the most popular ISPs. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. This lets you manually addQuickStart, set up and connections. You were in conversation with me 3 weeks ago about the same problems. artnada wrote: ». Hey @DavidCalla,. Browse Virgin Media Virgin Media Community. Account - Mobile. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. 222. If your Virgin Mobile is connected to your home broadband, you can browse protected. We recommend keeping Virus Safe on. Please try the following. 2 Log in to your Virgin Media account using your email address and password. 8. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Re: Web safe problem. I get 185. 24: 0. Sign in or register for My Virgin Media, click on 'Account Settings' > 'Online security' > toggle 'Child Safe' off (so it's grey instead of purple). On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Switch on Child Safe. Sign in . in Security matters Thursday; Cannot Turn Off Websafe and Child Safe in Security matters 2 weeks ago; child website stuck on in Security matters 09-09-2023; Websafe Stuck On in Security matters 07-09-2023; WebSafe settings not being saved in Security matters 04-09-2023Mobile Your Account. on 19-10-2022 07:04. 168. But if I could create a guest network, then make my kids' devices connect to that, and enable Web Safe, they would be "protected". Virgin Media. I’m sorry to hear of the issues that you’re having with your web safe settings at the moment. If you're still having issues changing your settings, please let us know. 4) Connect your router or mesh master unit to the VM hub with an Ethernet cable, Cat5e or Cat6, any higher specification is a waste of money. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. 0. We give all our customers a complete, market leading security package called Virgin Media Security, free. restart Mail app on iPhone and see if content loading issue persists. . 3 and 1. You can find more help with your TV settings on your box. Hi @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. Can somebody please advise how to turn the Child Safe Lock off?. Just sign into My Virgin Media and. The computers and devices you wish to authorise are set up so that. For example, Google's DNS Servers are Primary 8. 8. Help and support. TV. Service status. k. Hi , Thank you for coming back to us about this ongoing issue. Sign Up # (also hope it's ok if i tagged you)# **# aos# aosedit# but I LOVE SKYE# gifs# jemmasimmuns# mine# skyeedit# skyejems# so i finally get past the blocked websites on my computer and the first thing i do is gif#total trash :-)To open a private browsing window in Opera: You can now use the new window to browse privately, and your data won’t be saved to your device. Tested it out today via a simple Google search. 8. Options. I have just joined Virgin Media and I am trying to access some websites but get a message saying child safe settings have blocked these sites. Options. g. 168. 5) Turn on the VM hub. . dmof. Virgin Media Security Bypass: Virgin Media has also made a few changes to their service, affecting the IPTV service. It may take up to 24 hours for the change to be. 100. Select the ‘Security & Parental Controls’ option. To force SafeSearch for your network, you’ll need to update your DNS configuration. By logging in to your child’s Virgin Media Mobile account, you can switch on Parental Control. SpeedChild safe issues, Virgin Media customer service is appalling in Security matters yesterday; Child safe not activating in Switched On Families Saturday; Cannot Turn Off Websafe and Child Safe in Security matters Friday; Child Safe not working in Security matters Wednesday; Parental controls - can't block specific website in Switched On. You may want to start by seeing what your site report looks like using a tool like Blocked. 7: 3043: 58: virgin media child safe not working: 0. . Options. To remove the block: Log in to My Virgin Media. on 15-04-2023 15:47. I t's my phone, Oppo, Android phone. It works now. . Then click on Parental Controls and turn it off. Please allow me to send you a PM so I can discuss this further with you - please expect this message to arrive shortly and. Reply. Settings. 3. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for example Setup. Networking and WiFi. Click on the Overview tab, where you have two options – Virus Safe and Child Safe. should permanently disable call waiting. run the Standard test and confirm the. Use parental control software and consider using filtering options, monitoring and setting time limits for access to chat. You own router would still have to connect to the VM hub but you can have that switched to modem mode which will means it's own wifi is always off. Confirm the Wi-Fi Hotspot is turned off: To double-check that the Wi-Fi Hotspot is indeed turned off, you can try connecting to the network using another device. That said, the more you know about the web, the better understanding you. Hello, I moved home so I got a new virgin media plan, I turned off the parental controls on web safe but still I can't access to some websites like reddit, the national lottery or even some sites with adult content, I have just double checked that they were off but it doesn't seem to change anything. Change or cancel your package. While we’d recommend keeping Web Safe active, the choice to use Web Safe is up to you, and there may be situations where you don’t. Set “Private DNS provider name” to: dns. I'm sorry to hear you're having issues managing your Websafe settings and that searching the community didn't provide the help you needed. _____ Scott My setup: VM TV 360 box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. If the person's VM landline is provided via the connection on the back of the VM hub, this is referred to as a connection in 'Purple Zone'. Parental controls block websites and applications that you think are unsuitable for your child. Web expert Mark Goodwin said: "Dear @virginmedia, please turn off websafe until you know it's not breaking things for everybody. I can't do this. I censored my connection information but you can follow these guidelines easily in min. 0. 0 (both outside interfaces addresses are assigned via the Hub DHCP service) so the VPN termination addresses are single NATd by the Hub. If you changed the computer's network settings to use any Public DNS does that re-gain access. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Just sign in to My Virgin Media and change your settings. With F-Secure SAFE, the hard work is done for you. Hello sadsal, Thank you for reaching out to us here, welcome to the community. Use a free web proxy and enter Use the Get Magnet Link site. 0 Kudos. 1 To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. Post back here if you wish to see the issue resolved, i. when i switch off mobile data and onto wifi it works correctly (also if i switch on a vpn while on mobile it works)In the new Exceptions - Cookies window, enter virginmedia. Apologies for the websafe issue, this is a known issue so I'll PM you now to get some details and raise to our IT team. 8. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can. 168. 1. I know the Hub 5 has a modem mode. QuickStart, set up and connections. Hi 20220328, Thanks for your post and welcome to the forums. Best wishes. net, pubg. Joining in. 1. Go to Account Settings >> Online Security >>> Websafe >>> Child Safe ( Off / On ) 1 Kudo. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. 8. Entertain me; Broadband Deals. Once logged in you will see 2 filters; Virus Safe and Child Safe. Our domain is failing to resolve correctly on Virgin Media DNS servers, but it resolving correctly on all other ISPs and public DNS including Google (8. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that - 5360412. 0. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. Just bear in mind this would reset everything. Any attempt bounces me back to my account page. 1. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsThanks for coming back to us and I'm glad to hear that your issues have now been resolved. Hello. Scroll down and select the ‘Web Safe’ tile for parental settings and choose ‘overview’. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsSelect ‘Disable Shield’. 1 or whatever else you like. 0. Summer 2021. Virgin Child Safe Explained. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 Weird dropouts every 30 minutes in Networking and WiFi 16-01-2023 Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. Navigate to the My Apps tab and select Web Safe from the menu. 8. Options. ago. Sign in to your online account change setting there. Setting up a VPN is easy if you use a premium provider. I have web safe switched off but still certain sites wont load. @virginmedia. It is managed from the Virgin Media online account. You can even reboot your Hub from the comfort of your sofa. On your laptop browser can you go to the Web safe page of your online account and move your mouse so that it is over the 'Online Security' option. Here’s how to set it up: The process will be quite similar for other top VPNs like PIA, Cyberghost, NordVPN, and Surfshark. Web Safe: Web Safe will not automatically be set to on. Welcome to Virgin Media’s help and support page. Child Safe switched OFF but blocking sites. There’s many more methods that are probably better including using a VPN service – but the ease with which these filters can be bypassed. Virgin Media Web Safe Step by step guide 8 You then have three options to customise. Sign in . Here are our top tips to help you on your way. I signed in to "my account" but didn't see anything about websafe. e. VPN Apps for all devices and unlimited simultaneous connections. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Networking and WiFi. Home Phone. Parental Controls and select the setting to “off” to disable parental controls. Thanks,Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. And have tried clearing the Cache, Data, reinstalling Archero on Android 13. . Click on Disable Channel Optimization and then on Apply changes. For VIRGIN MEDIA WEB SAFE. Expand the Email option. If it's just one or two devices, you can manually set the DNS to another DNS Server on those devices. Reply. Any website unsuitable for children is blocked by default. Have you ever been able to access your online account?CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. on 02-09-2023 18:58. It's great having you on board with us in the Community. From setting your favourite channels, audio settings to renaming the box, find out here. Forum Team. Follow these steps to turn off Virgin Web Safe: Log in to your My Virgin Media account. 55 REPLIES. Hi, i can’t turn on child safe or web safe from the security area of the my virgin media website. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. . on 05-01-2023 17:27. All devices would need to be re-connected to the WiFi. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. It happens, and mine is listed on 3 at the time I write this, and it's from a previous user of the IP address. . Apps. On the remote press the Menu button. Also, make sure to enable PPTP, L2TP, and IPSec pass-through options from your router. on 05-01-2023 17:27. Please enter your email. It is managed from the Virgin Media online account. Hi, just wanted to say thanks for your advice. 1. Step 4: Toggle the switch to turn off child safe mode. Learn more. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. These tools can be installed across all devices, including mobile phones, computers and consoles. Includes a 30-day money-back guarantee so you can try it risk-free. This link will direct the victim to a fake website replicating the legitimate delivery company’s site. Thanks for posting and welcome to the community. I've been trawling these god forsaken forums for an hour now, and all the people with the same problem you say "okay I'm PMing you to resolve this issue". This bypasses Virgin media website blocking, allowing you to access. Access your bills, diagnose faults and manage your package. This is a fast and very easy trick that can work even if you're not a Virgi. 4. Joining in. SpeedHi @danspry, thanks for your post although I'm sorry to hear that you're unable to enable Web Safe. It’s easy to turn on. Re: Websafe settings no longer having effect. Mobile Your Account. Choose Off, and press Save. Subnet prefix length 255. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media; Click: My Apps; Click:. Thanks for getting back to me Does the screen remain blank? Do you see any timeout, or unresponsive errors appear on the screen at all? Does the same thing happen when you use another browser or device?There are several parental control apps for your Android device available in the Google Play store. Networking and WiFi. If the AS Name is not Virgin Media then look at whether the DNS settings is manually set on the device or, if using the Hub in modem mode, on the router. Forum; Apps. But as you say they could turn it on any time so best to regularly check if its still off. google. Go to Child Safe and click Turn Off. . I can't seem to change the settings for Websafe. Issues with Archero (Game) and Websafe. 8. At present everything wired works perfectly. I would like to turn wifi off at night, This is not block it to certain devices - just plain old OFF, without turning the router off. On Bing: Select Menu > SafeSearch. Hello, I am having this problem too. Enter your credentials and press OK to log into the router settings menu. Virgin Media accepts no. MWeb Safe Problems. A list of Age Ratings options will appear on the screen. We'll go over how to set up the filter, what. Click ‘Save settings. If you want to turn it off again, you can do so whenever you like. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. Account - Cable. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. icon on the upper-left edge of your screen. 2. If you’d like to change the Parental control setting:. com in the Address of Website field and click Block or Disable To block virginmedia. Reply. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. If not post back here to have issue flagged to the forum team. Select Parental Controls in Virgin Media Web Safe. To change your network name and password, go to the Broadband tab, tap the menu symbol in the top right corner and tap on WiFi networks. To activate Virgin Media Parental Controls select ‘ACTIVATE’. I did try to access a restricted site over the WIFI and. If you go online, It will still show as being off but you need to turn the parental controls on and then off again and then delete them again, I hope this helps. Access the Virgin Media website and log in to your account. 1 useful. 0 Kudos. How to access advanced settings. Learn more Ha. If any issue occurs, you can try disabling the Virgin Media Websafe Settings (Child safe mode off) and try again. Click Apply. 8) and this will bypass the websafe filter. Please click on the purple envelope to. Sometimes they will be looking to. Every attempt bounces me back to the 'My Account' page. , fortnite. It only appears when using Microsoft Edge as the browser. Next, enter in your username and password. Click on Plans and device. Virgin Fibre customers can use WebSafe to block certain websites. com, minecraft. Users will then be prompted to manually. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. Have a look in the Virgin Media online account. 220. The Websafe is based on DNS at our end but a customer can override those settings by manually setting DNS to be google for example (8. Child safe is marked as off on my account, however however websites are being blocked. Click Mark as Helpful Answer and solved, or use Kudos to say thanks. Click: My Apps. . To confirm Web Safe is working try going to. Entertain me; Broadband Deals. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. select Account settings > Online security and disable Virus Safe and/or Child Safe. 222. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. com cookie in Google Chrome From the Chrome menu , on the browser toolbar, choose SettingsTake us with you in four easy steps. Reply. Vodafone If you would like the Web Safe settings changed, let us know as this can be a work around for now. Regards, Steven_LSorted now, had to pinhole it. Change the current protocol. "Virgin Media not only offers comprehensive parental controls for your home wifi, it also enables you to keep a degree of control on what your little darlings are looking at on their mobile phone. If you're a Virgin Fibre customer, when you register for My Virgin Media we'll ask to you choose your Web Safe settings. Please look out for it in the top-right, purple envelope. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsWebsafe is not working for me at all. 1.